Customer Partner for Insurance

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen. Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl. For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

This role is for an Account Partner who can bear the overall focal points including business and delivery for a specific customer or multiple customers in ICT services. Account partners (sales) are not only establishing and maintaining customer relationships, but also improving by proactively proposing solutions and services to solve customer issues in order to achieve the business goals of each customer in the ICT business. They are leading the true business solution and business improvement. The sales, technical sales, architects, and PM talents assigned to the account will be bundled to maximize the performance of the account. The area of responsibility is in Insurance

Required Technical and Professional Expertise

• Account management and communication skills (experience of customer manager in IT service company for a certain period)
• Financial management skills that can manage numbers such as business goals, achievement status, financial progress of accounts
• Program management skills that can manage portfolios across multiple proposals / progress projects
• Leadership skills that can lead overall proposals for issues required by customers by combining multiple IT products and IT services
• Direct / indirect experience and related skills in a series of processes from the upstream process (pre-contract proposal phase) to the downstream process (delivery phase)
• Team management skills that can maximize performance from proposals to operation and maintenance by grouping talents different from sales, PM, and architects as a team
• Account management and communication skills (experience of customer manager in IT service company for a certain period)
• Financial management skills that can manage numbers such as business goals, achievement status, financial progress of accounts
• Program management skills that can manage portfolios across multiple proposals / progress projects
• Leadership skills that can lead overall proposals for issues required by customers by combining multiple IT products and IT services
• Direct / indirect experience and related skills in a series of processes from the upstream process (pre-contract proposal phase) to the downstream process (delivery phase)
• Team management skills that can maximize performance from proposals to operation and maintenance by grouping talents different from sales, PM, and architects as a team
• Account management and communication skills (experience of customer manager in IT service company for a certain period)
• Financial management skills that can manage numbers such as business goals, achievement status, financial progress of accounts
• Program management skills that can manage portfolios across multiple proposals / progress projects
• Leadership skills that can lead overall proposals for issues required by customers by combining multiple IT products and IT services
• Direct / indirect experience and related skills in a series of processes from the upstream process (pre-contract proposal phase) to the downstream process (delivery phase)
• Team management skills that can maximize performance from proposals to operation and maintenance by grouping talents different from sales, PM, and architects as a team
• Fluent Japanese (JLPT L1 or equivalent)

Preferred Technical and Professional Experience

• Architectural knowledge including cloud
• Multi-vendor control
• Project delivery experience

Required Education

Associate's Degree/College Diploma

Preferred Education

Bachelor's Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category

Sales

Role (Job Role)

General Other Solution Sales

Employment Type

Full-Time

Contract Type

Regular

Position Type

Professional

Travel Required

Up to 20% or 1 day a week

Company

(Y036) Kyndryl Japan KK

Is this role a commissionable / sales incentive based position

Yes