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Dynatrace Specialist

Apply Job ID 558303BR Date posted 04/29/2022 Location(s) Rome, Italy

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

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Your Role and Responsibilities

We are looking for an IT specialist, autonomous in the installation, configuration and management of Dynatrace instances.

Required Technical and Professional Expertise

- Minimum 5 years of experience
- Autonomy in the installation, configuration and management of Dynatrace instances
- Predisposition to problem determination and problem solving
- Support for the preparation and control of procedures, technical specifications, operating manuals and statistical reports on services
- Support for the drafting of user documentation and / or preparation of templates
- Ability to analyze logs and read flows;

Solid knowledge of:
- trouble ticketing tools (eg ServiceNow, IBM Maximo, OTRS)
- office suite
- installation, configuration and tuning of Dynatrace instances
- experience in the interpretation of flows
- Administration and management of operating systems (Microsoft, Linux)
- Execution of procedures on the main Open Source operating systems (Linux distributions such as CentOS, SUSE, Red Hat, Debian, etc.)
- Oracle, SQL and DB2 databases
- Web Application Server such as Oracle Web Logic, jboss and IBM WebSphere.

Preferred Technical and Professional Experience


Required Education

Master's Degree

Preferred Education

Technical Diploma

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category


Role (Job Role)

Configuration Engineering Professional

Employment Type


Contract Type


Position Type


Travel Required

Up to 20% or 1 day a week


(Y099) Kyndryl Italia Innovation Services S.R.L.

Is this role a commissionable / sales incentive based position