Japanese/English Service Desk Multilingual (Non-Tech)
Job ID 624688BR
Date posted 03/31/2023
Primary Job Area Technical Specialist
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you – not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back – from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.
Your Role and Responsibilities
• Fluent in English
• Must know how to write, speak and understand Japanese.
• Customer support experience and service focus.
• Active listener with flexibility to modify approach and adapt to customer needs.
• Ability to multi-task.
• Proven problem-solving skills.
• Person with sense of urgency and know how to share his/her knowledge.
• Team player
Required Technical and Professional Expertise
Preferred Technical and Professional Experience
Being You @ Kyndryl
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
Other things to know
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary Job Category
Role (Job Role)
Customer Service Representative
(Y053) Kyndryl Philippines, Incorporated
Is this role a commissionable / sales incentive based position
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