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Site Reliability Engineer - Network

Apply Job ID 539303BR Date posted 05/11/2022 Location(s) Calgary, Canada; Ottawa, Canada; Toronto, Canada; Montreal, Canada; Markham, Canada; Edmonton, Canada; Québec, Canada; Vancouver, Canada; Winnipeg, Canada; Halifax, Canada; Regina, Canada; Florenceville-Bristol, Canada

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

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Your Role and Responsibilities

Site Reliability Engineering (SRE) professionals are engineers who specialize in reliability and resiliency with the right mix of knowledge and skills in Networking software and Networking systems, responsible to analyze business needs, problem determination, advise & design, build, test, deploy, changes and maintenance of a well-engineered information system and ecosystems.

As part of the Kyndryl organization, you will drive out Network automate initiatives,, make our client systems more resilient and reliable, and to overall lower costs to make Kyndryl more competitive in the marketplace. You will also be part of the major response team, where on occassion you will be pulled into customer critical crisis situations where you will lead a team of technical practionnaires and account executives in the resolution of major incidents.

As this is a senior technical role, you are well versed in the technical skills as listed below, able to lead a team, confidently speak and write reports to both customers and Kyndryl exectuives and be adaptable as Kyndryl evolves. You will also need to demonstrate a DevOps mindset, have extensive scripting / programming experience and expect further education and growth as you join an elite team of highly technical leaders to differiante Kyndryl Canada in the markplace.

Required Technical and Professional Expertise

- Must be present and have lived in Canada for a minimum of 10 years (you will be required to apply for government security clearance)
- Need to have a system mindset - demonstrating an ability that you have Experiences in Network Routing/ switching skills (i.e. CCNP, CCIE) including programmed / scripted for automation to drive stability, resiliency and speed
- Be able to lead a team by closely working with a variety of Network Architects, network specialists, Data Center, WAN/LAN, Virtualization and SDWAN and Network Operations.
- Confidently speak and write reports both to customer, Kyndryl internal

Preferred Technical and Professional Experience

Infrastructure Architects with this skill set concentrate on the development and design of Network Services that support the business requirements of the client - including public, private and hybrid Cloud and Hybrid environments with integrated service assurance.

Capabilities supported include network function virtualization, WAN/LAN, data center networks, network security, ANPO, automated service chaining and software defined networks (SDN)/Networks as a programmable service including cloud monitoring. The technical solutions include evaluation and selection of the software, hardware and services required to meet the client's immediate and long-term requirements. Best practices in this specialty use reference architectures and service product assets to develop conceptual and detailed designs. Infrastructure Architects are responsible for build, performance, security, availability and scalability of the solution and the impact on the client's infrastructure.

Knowledge and application of Networking protocols including: Network Function Virtualization (NFV), Routing (EIGRP, OSPF, BGP), LAN Switching (VLAN, VTP, STP, EtherChannel, CoS, wireless), WAN (MPLS, MPLS/VPN,MP-BGP), TCP/IP protocol suite, Application Protocols (HTTP, HTTPS, FTP, SMTP, SNMP, SSL ), Network Security Protocols (IPSec VPN, AAA Architecture, TACACS+, RADIUS). Application Load Balancers, and 5G LTE and Wifi. Appropriate Certifications include: CCAr, CCDE, CCNP, CCNA, CCIE, JNCP, JNCIE, JNCIP, JNCIS, JNCIA, VMWare NSX, Riverbed.

Required Professional and Technical Expertise:
Network function virtualization, WAN/LAN, data center networks, network security, software defined networks (SDN)/Networks, 5G, LTE and WiFi.

Preferred Professional and Technical Expertise:
CCNP preferred. Routing and switching configurations and troubleshooting. Confident with design and configuration of the following technologies: Cisco Routers (ASR and ISR), Cisco Switches (3800 Series, Nexus, etc), Stacked switch support, Cisco Viptela and ACI technologies, Wireless Controllers and access points, VPNs (P2P and DMVPN) EIGRP & BGP routing protocols, Current best practice design principles, Authentication - TACACs/RADIUS and ISE, F5 load balancers, Palo Alto firewalls.

Required Education

Bachelor's Degree

Preferred Education

Bachelor's Degree

Eligibility Requirements

Bachelor's Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category

Site Reliability Engineer

Role (Job Role)

Site Reliability Engineering Professional

Employment Type


Contract Type


Position Type


Travel Required

No Travel


(Y009) Kyndryl Canada Limited

Is this role a commissionable / sales incentive based position