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Canada Communications Leader

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Locations Calgary, Canada, Ottawa, Canada, Toronto, Canada, Montreal, Canada, Markham, Canada, Edmonton, Canada, Québec, Canada, Vancouver, Canada, Winnipeg, Canada, Halifax, Canada, Regina, Canada, Florenceville-Bristol, Canada
Job ID 608314BR
Date posted 01/13/2023
Primary Job Area Communications

Why Kyndryl

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you – not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back – from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

Your Role and Responsibilities

About the role

The Communications Leader is a member of the Corporate Affairs discipline serving as a trusted leader and strategic counselor to the senior Kyndryl Canada business leadership team. This individual works closely with subject matter experts, business leaders and internal and external partners to plan and develop a persuasive communications platform that differentiates senior Kyndryl leaders and advances the strategic priorities of the company with internal and specific external target audiences; and is responsible for supporting the corporate objective of cultivating an engaged workforce in Canada.

Leadership Attributes

  • Creative, clear strategic thinker & storyteller with strong research, writing and editing skills and the ability to translate core ideas into a wide range of relevant, compelling communications, including speeches, visual presentations, digital assets, etc.
  • Expert on, or intellectual curiosity for, Kyndryl’s enterprise technology industry expertise and its evolving position in the business world and society.
  • Ability to apply Kyndryl's strategy, values, and brand to shape perception and build advocacy both inside and outside Kyndryl.
  • Adept at collaborating and working well with people across the organization.
  • Able to build cross-disciplinary networks of SMEs to contribute detailed content and expertise as needed for effective communications.
  • Strong executive presence and business acumen with the ability to ‘take a seat at the table’ with senior business leaders to provide advice and counsel and articulate an informed point-of-view.
  • Track record of successfully delivering quality content consistently, ethically, professionally and on time (in the face of demanding deadlines), while always demonstrating discretion and maintaining confidentiality.
  • Knowledgeable about broader internal and external communications trends and how different mediums are evolving.
  • Solid and proven relationship with major Canadian media and journalists


Your Role and Responsibilities

  • Lead budget for Communications activities in Canada and partner with colleagues across the function.
  • Manage the development and design of communications engagement strategy to help ensure that Kyndryl Canada and its leaders are recognized as thought leaders, both internally and externally.
  • Ensure the development, creation and deployment of strategic content that empowers leaders to be seen, heard and understood, deepens stakeholders’ understanding of and belief in Kyndryl driving a consistent narrative with a variety of internal and external stakeholders.
  • Work hand-in-hand with Kyndryl practice leaders, spokespeople and subject matter experts (SMEs) to gather stories and information that support the thought leadership positioning, as well as internal engagement and pride in Kyndryl.
  • Manage the development, creation and shaping of briefing documents, talking points and related materials for Kyndryl Canada leaders. Create informative and interesting press releases, press kits, newsletters, and related communications materials. Ensure content-fit-for-leaders and content-fit for-audience, including reviews and sign-offs from SMEs and executive sponsors.
  • Assess potential speaking opportunities and pitch new speaking opportunities. Shape and execute the executive’s speaking role, and work with event organization on all content and amplification plans as well as logistics details. Provide onsite or real-time support as needed.
  • Create and maintain executive engagements calendar in partnership with executives and broader Corporate Affairs team in Canada and globally.
  • Analyze audience to understand strategic positioning, key messages and appropriate mediums that will resonate. Utilize data to understand behaviours and sentiment and create programs that engage audiences with relevant information through a content and delivery ecosystem.
  • Develop deep understanding of Kyndryl employee cohorts and develop relevant content to inspire and motivate them around Kyndryl's mission and purpose.
  • Establish and execute programs that develop and foster Kyndryl's culture and its customer-centric purpose. Design plans, including social tactics, to inform employees and drive sense of belonging.
  • Measure and assess data in order to evaluate and evolve approaches to continually improve the process of communicating with cohorts. Tactics will include use of social strategies and other contemporary platforms and applying sentiment analyst to engage and inform internal audiences.
  • Establish, maintain and take care of a solid internal and external network.

Required Technical and Professional Expertise

  • Bachelor’s / Master’s degree in Communications or Journalism
  • Possess at least 10+ years of hands-on experience in a similar / relevant position and function.
  • Hands-on experience working in an international environment with various diverse backgrounds & cultures.
  • Experience working with senior leadership and executive teams; ability to provide advice, counsel and articulate an informed point-of-view to senior leaders.
  • Strong communications strategy, planning and project management skills and experience. Ability to manage various pressing priorities and timeline. Results-focused.
  • Strong influencing and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Ability to work in a team setting.
  • Strong command of the English and French language.

Preferred Technical and Professional Experience

  • Bachelor’s / Master’s degree in Communications or Journalism
  • Possess at least 10+ years of hands-on experience in a similar / relevant position and function.
  • Hands-on experience working in an international environment with various diverse backgrounds & cultures.
  • Experience working with senior leadership and executive teams; ability to provide advice, counsel and articulate an informed point-of-view to senior leaders.
  • Strong communications strategy, planning and project management skills and experience. Ability to manage various pressing priorities and timeline. Results-focused.
  • Strong influencing and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Ability to work in a team setting.
  • Strong command of the English and French language.

Required Education

Bachelor's Degree

Preferred Education

Master's Degree

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk and Donetsk regions of Ukraine) on a work permit, you are not eligible for employment in this position.

Primary Job Category

Communications

Role (Job Role)

Cross Communications Professional

Employment Type

Full-Time

Contract Type

Regular

Position Type

Professional

Travel Required

Some travel may be required based on business demand

Company

(Y009) Kyndryl Canada Limited

Is this role a commissionable / sales incentive based position

No

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