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Specialty Sales Executive, Digital Workplace Services

Apply Job ID 492336BR Date posted 05/11/2022 Location(s) Austin, Texas; Rochester, New York; Sterling Forest, New York; Atlanta, Georgia; Southbury, Connecticut; Dallas, Texas; Hazelwood, Missouri; Boulder, Colorado; Chicago, Illinois; Lexington, Kentucky; Washington, DC; Columbus, Ohio; Smyrna, Georgia; Buffalo, New York; Iselin, New Jersey; Poughkeepsie, New York; Rochester, Minnesota; Research Triangle Park, North Carolina; Bentonville, Arkansas; Columbia, Missouri; Irving, Texas; Lewisville, Texas; New York, New York; Richardson, Texas; Midland, Michigan; Honolulu, Hawaii; Phoenix, Arizona

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen. Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl. For further information on privacy, please visit

Your Role and Responsibilities

Specialty Sales Executive, Digital Workplace

The Digital Workplace Service team member is responsible for assisting in the solutioning and selling of both project and managed services contracts to Fortune 500 clients across the Global.

As a part of the Global Center of Competency (CoC) you will be responsible for driving pipeline, coordinating with business partners and local account leadership, and providing feedback to the Offering Team. You will also assist in the development and progression of new client sales opportunities, work with solution architects to design DWS solution recommendations for their clients and provide technical sales assistance to other sellers involved in opportunity pursuits. While primarily focused on large opportunities within a seller’s region, this role is part of a global team and may get involved in opportunities anywhere around the world.

You will develop and lead the execution of effective solution strategies to convince clients of the business value of the DWS proposal while providing clear differentiation over competitors. This includes establishing strong working relationships with local account teams who will typically own the client relationship.

Job responsibilities:

  • Act the sales focal for Digital Workplace Services opportunities around the globe

  • Engage on new opportunities to communicate the capabilities and value of our offering at both the technical and executive levels within our clients’ organizations

  • Lead or assist in new sales opportunity development and qualification in partnership with client account teams and other Kyndryl sellers

  • Provide technical sales assistance to other sellers who are less familiar with the DWS offering

  • Lead or assist in the development and presentation of client proposals

  • Team with solution architects and partners in the development of the technical solution which best meets the client’s needs

  • Help qualify sales opportunities and determine if they are appropriate to pursue

  • Assist in the development of an opportunity pricing approach that will position Kyndryl competitively with the client while ensuring profitable business

  • Cross-sell and up-sell based on understanding of customer business needs

  • Work collaboratively with other teams across Kyndryl and with our CCaaS partner(s)

Preferred Professional and Technical Expertise:

  • Deep experience and a solid understanding of competitors in the CCaaS, CRM, Cloud industry

  • At least 2-3 years’ experience solutioning CCaaS and 5-8 years’ overall service sales experience

  • Proven ability to work effectively in a team selling environment and with external partners

Required Technical and Professional Expertise

10+ years of solution experience
5+ years of experience focused on digital workplace solutions
Competitive knowledge of the Microsoft products and transformation to the Modern Workplace and alternative solutions
Working knowledge of end user computing and device lifecycle management processes and supporting technologies
Proven ability to develop solution strategies and provide subject matter expertise within a larger deal team in a highly matrix environment
Proven ability on solutioning and Architecting Microsoft 365 services but not limited to Exchange, SharePoint, Teams, OneDrive, Power platform, Azure Virtual Desktop , Intune.
Experience in solutioning or architecting Active Directory or Azure Active Directory.
Track record of working effectively with IT executives across business and finance disciplines, ability to develop effective value positions that align with client requirements and business strategies
Outstanding written and verbal communication skills and ability generate client materials for presentations
Ability to travel up to 50%

Preferred Technical and Professional Experience

Experience solutioning transformation to the Digital Workplace
Microsoft certifications

Required Education

Bachelor's Degree

Preferred Education

Bachelor's Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

Kyndryl offers a wide range of resources for eligible employees to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: ·12 weeks of paid parental bonding leave. ·Well-being programs to support mental and physical health. ·Financial programs that empower you to plan, save, and manage your money. ·Discounts on retail products, services, and experiences. This position is eligible for participation in a Kyndryl sales incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. We consider qualified applicants with criminal histories, consistent with applicable law.

Primary Job Category

Services Solutions Management

Role (Job Role)

Client Technical Solutioner

Employment Type


Contract Type


Position Type


Travel Required

Up to 60% or 3 days a week (home on weekends - based on project requirements)


(Y078) Kyndryl, Inc.

Is this role a commissionable / sales incentive based position