Skip to main content

Commercial Manager

Apply Job ID 553793BR Date posted 05/11/2022 Location(s) Auckland, New Zealand

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit

Your Role and Responsibilities

  • We’re seeking a self-motivated professional who has legal expertise or experience in contract negotiations to join our NZ team, working with our financial services client.
Role Purpose
  • Make an impact by leveraging your contract negotiation experience
  • Balance risk and business objectives to help deliver client outcomes
  • Be part of a global technology company
  • Provide commercial and contract guidance to the business and other functions
  • Draft and negotiate agreements as well as implement best practice commercial strategies
  • Effectively represent Kyndryl and establish credibility to be able to influence key customers, partners, alliances etc
  • Maintain strong working relationships with internal and external stakeholders across different countries to deliver client outcomes
Key Stakeholder Relationships
  • Client stakeholders in procurement, commercial and operations
  • Supplier contract managers and account managers
  • Kyndryl account team leadership
  • Kyndryl contracts and negotiations peers
  • Kyndryl Legal team
Key Accountabilities
  • Work with client commercial counterpart(s) to ensure continuous commercial compliance and conformance across the engagement
  • Manage the commercial issues register and commercial reporting to client
  • Manage the contract variation process
  • Work with the account management team to address commercial issues and disputes arising
  • Advise the account team on any matters of contract interpretation
  • Contribute to the project statement of work process by reviewing and marking-up draft documents
  • Participate in client meetings relating to commercial governance / commercial issue management
  • Liaise with Kyndryl Legal as needed to obtain legal opinions on commercial issues arising
  • Proactively advise the account team on risk mitigation strategies to reduce the likelihood of commercial issues and disputes arising
Qualifications or Certifications
  • Demonstrated experience in reviewing, interpreting, and authoring complex services contracts
  • Experience with NZ commercial law
  • The ability to communicate effectively and negotiate with all levels (professional to executive) within Kyndryl; as well as with customers, suppliers, partners and their external representatives
  • Financial acumen and the ability to balance legal risk with business goals and objectives and articulate this appropriately
  • Law qualification is advantageous

Required Technical and Professional Expertise

  • same as above

Preferred Technical and Professional Experience

  • same as above

Required Education

Bachelor's Degree

Preferred Education

Bachelor's Degree

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category

Enterprise Operations

Role (Job Role)

Contract Commercial Manager

Employment Type


Contract Type


Position Type


Travel Required

Some travel may be required based on business demand


(Y049) Kyndryl New Zealand Limited

Is this role a commissionable / sales incentive based position